Scotland County Hospital’s Rural Health Clinics Earn National Recognition for Patient-Centered Care
June 29, 2026
Scotland County Hospital’s Rural Health Clinics Earn National Recognition for Patient-Centered Care
Scotland County Hospital is proud to announce that their Rural Health Clinics in Edina, Lancaster, Memphis, and Wyaconda have earned Patient-Centered Medical Home (PCMH) Recognition from the National Committee for Quality Assurance (NCQA). This recognition highlights the clinics’ commitment to providing coordinated, personalized, and accessible care for patients throughout northeast Missouri. To demonstrate excellence with patient access, all of the Rural Health Clinics owned and operated by Scotland County Hospital have extended hours on Mondays. The clinics open at 7:30 am every Monday morning.
A Patient-Centered Medical Home is a healthcare model that puts patients first. It focuses on building strong relationships between patients and their healthcare providers, improving communication, coordinating care, and helping patients stay healthy through preventive services and ongoing support.
“This milestone represents more than a certification—it reflects our long-standing commitment to ensuring patients receive compassionate, coordinated care close to home,” said Cheyenne Neagle, RN, BSN, CRHCP, Director of Rural Health Clinics. “Patient-centered care means our providers take the time to understand each patient’s unique needs, values, and preferences. Providers focus on caring for the whole person, not just treating an illness.”
The NCQA recognition is awarded to healthcare organizations that demonstrate excellence in areas such as patient access, care coordination, preventive care, and continuous quality improvement. These efforts help patients receive the right care at the right time while improving their overall healthcare experience.
“Receiving PCMH recognition reflects the dedication of our providers and staff to delivering exceptional care to every patient who walks through our doors,” said Dr. Meagan Weber, Chief Executive Officer of Scotland County Hospital and Rural Health Clinics. “This achievement demonstrates our ongoing commitment to keeping essential healthcare services close to home and putting patients at the center of everything we do.” By earning this national recognition, Scotland County Hospital’s Rural Health Clinics continue to demonstrate their commitment to providing high-quality healthcare that is accessible, coordinated, and focused on the needs of the communities they serve.
NCQA Patient-Centered Medical Home recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Scotland County Hospital has the tools, systems and resources to provide its patients with the right care, at the right time.”
NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA Accredits and certifies a wide range of healthcare organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in healthcare. NCQA’s website (ncqa.org) contains information to help consumers, employers and others make informed health care choices. NCQA can also be found at Twitter/X @ncqa and on LinkedIn at linkedin.com/company/ncqa.
Scotland County Hospital’s clinics in Edina, Lancaster, Memphis, and Wyaconda have earned Patient-Centered Medical Home (PCMH) Recognition. Brandi White, a Family Nurse Practitioner at both Memphis Medical Services and Wyaconda Medical Services, along with all of the medical staff at Scotland County Hospital, build relationships with their patients based on understanding and respecting each patient’s needs, culture, values and preferences. This approach to care is relationship-based and focuses on the whole person.